The year started with good news – LVM leisure and tourist centre Ezernieki received the Traveller Review Award 2023. This means that last year Ezernieki received mostly only excellent ratings from visitors on the international accommodation website Booking.com, obtaining the highest rating of the year so far – 9.7.
“Traveller Review Award 2023 is a quality recognition mark that confirms the high level of service we provide, so this rating is really important to us. Any traveller, when choosing a place to stay, always considers the reviews and ratings of other guests. The award received is a sign of the high quality of Ezernieki,” says Dzintra Stradiņa, Manager of Ezernieki.
Travellers have been able to find Ezernieki on Booking.com for many years. “When comparing customer requirements ten years ago and now, we must admit that visitors are changing. If in the past guests looked for colourful playgrounds and attractions at our place and we had to explain that linen bedding is incomparably better for well-being and sleep and tap water can be safely drunk at our place in the countryside, then now our clients are already much more knowledgeable – they know very well, where they have come and what can be expected here. We look to the future with hope because we feel that people's joy of travelling has returned,” continues Dzintra Stradiņa.
The greatest value of the Ezernieki tourist centre is the proximity of the forest and the lake, the careful attitude towards natural values, environmentally friendly management, which is confirmed by the Green Certificate, which Ezernieki has received and successfully renews every three years. It means that the complex complies with strict conditions related to, for example, waste sorting, wastewater disposal in an environmentally friendly way, use of ecological cleaning products, environmental accessibility for people with mobility impairments and many other essential elements. Moreover, the guests of Ezernieki know how to listen to silence and know that peace is a luxury these days – this is also appreciated by customers on Booking.com. One of the positions that guests rated highest is our employees. The attitude and interest of Ezernieki employees make guests feel at home – welcomed and taken care of.